1. We provide delivery services within Peninsular Malaysia only. For those in Sabah & Sarawak, kindly whatsapp us at 012-3889335.
2. Postage fee varies according to delivery areas and weight of parcels.
3. Since our Probiotic Pet Solution is a fermented product, there is a possibility of a slight leakage of solution during the delivery journey. We do not accept the return or exchange of product due to this reason so please be informed of such possibility before making a purchase.
4. Please provide delivery address where there will be someone present to receive your parcel.
5. Once payment is made, we will post out your parcel within 1-2 business days. The arrival of your parcel usually takes 2-3 business days for within Selangor and KL and 4-5 business days for other peninsular states.